Payment and Renewal
Subscription Payment Processing
Last Updated: June 15, 2025All subscription payments for Discourse Analyzer are handled securely through PayPal. When you subscribe, you authorize payment from your chosen PayPal account for the plan you select. It’s your responsibility to keep your PayPal account details current. Outdated or invalid payment information can cause your service to be interrupted. No other payment methods are accepted...
Authorized Payment Methods
Last Updated: June 15, 2025Payment for your Discourse Analyzer subscription is expected to come directly from the PayPal account of the registered user. Using someone else’s PayPal account is not allowed under normal circumstances. In cases where a third party, such as an employer or family member, needs to pay for your subscription, advance written authorization is required. This...
Strict Prohibition of Unauthorized Payments
Last Updated: June 15, 2025Only the account holder’s own PayPal account may be used to pay for a subscription. Using another person’s payment method without prior written authorization is strictly forbidden. If an unauthorized payment is detected, the subscription will be cancelled immediately. A refund will be issued to the original payment method owner, and the account will be...
Manual Renewal Policy
Last Updated: June 15, 2025Subscriptions do not renew automatically. You are fully responsible for renewing your subscription before it expires. You will receive multiple reminder emails before the due date: 3 days, 2 days, and 1 day in advance, plus on the day of expiry, to help you keep your subscription active. To renew, click the PAY button in...
Consequences of Non-Renewal
Last Updated: June 15, 2025If you do not renew your subscription on time, your access to the platform will end and all unused credits will be lost. Credits are not recoverable after your subscription expires. When you renew before your plan expires, your unused credits will roll over and be added to the new credits from your chosen plan....
Credit Rollover Policy
Last Updated: June 15, 2025Unused credits will only carry over if your subscription is renewed before it expires. If you let your subscription lapse or cancel it, all remaining credits will be lost. Keeping your subscription active ensures you keep any unused credits for future use.
Dispute Resolution
Last Updated: June 15, 2025If you notice a payment error or unauthorized transaction, contact [email protected] right away. The support team will investigate your case promptly and keep you informed during the process. Unauthorized payments are fully investigated. If fraud is found, the platform will take action, including refunds, cancellations, or account bans if needed.