Payment for your Discourse Analyzer subscription is expected to come directly from the PayPal account of the registered user. Using someone else’s PayPal account is not allowed under normal circumstances.
In cases where a third party, such as an employer or family member, needs to pay for your subscription, advance written authorization is required. This means the account owner must email support and confirm permission before any payment is made.
If a subscription is paid using an unauthorized third-party account, the subscription will be cancelled, a refund will be issued to the original payer, and the user account may be suspended or permanently banned after investigation.
Why are these rules in place?
These guidelines are designed to protect everyone involved. Authorized payments help prevent fraud, avoid chargebacks, and keep the platform secure for all users.
Maintaining your payment details
Users are responsible for ensuring their payment information is up to date. Keeping your details current helps prevent accidental service interruptions.
Questions about payment methods or need to arrange third-party approval? Reach out to support before you pay.