How to Change Your Plan #
You can upgrade or downgrade your subscription at any time from your account dashboard. Log in, go to “Subscriptions,” and select your new plan. Follow the on-screen steps to confirm.
- Upgrading: Upgrade if you need more credits, higher token limits, or advanced features.
- Downgrading: Downgrade if your needs decrease. Make sure your projects and sources fit within your new plan’s limits.
Important:
Changing your plan is treated as a new purchase. Payments already made are not refunded, compensated, or adjusted. There are no refunds or credit returns for previous payments.
Immediate Effects and Pro-Rating #
Upgrades:
- Take effect immediately.
- You pay only the price difference for the rest of your billing cycle.
- Your credit balance is preserved, and any new plan credits are added right away.
Downgrades:
- Take effect immediately.
- Lower limits apply instantly.
- If you exceed your new plan’s limits, you’ll need to remove extra projects or sources.
- No refund is provided. The new plan price will be charged in the next billing cycle.
Switching between monthly and yearly #
- You can switch at any time. Credits and billing are updated to match your new plan and cycle.
- No refund or adjustment for previous payments.
Summary #
Upgrades and downgrades are immediate and treated as new purchases. Payments already made are not refunded or credited. Always choose your plan according to your actual needs. For help, contact support.
