Terms and Conditions - Discourse Analyzer AI Toolkit

The Terms and Conditions were last updated on May 27, 2024

1. Introduction

These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contract conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.

2. Service Description

Discourse Analyzer Tool, is a cutting-edge, academically-focused platform designed to assist researchers, students, and professionals in the field of Discourse Analysis. Our service relies on AI-driven technology to offer comprehensive insights into a broad array of discourse analysis topics, from theoretical foundations to practical applications. Our users can choose from a variety of tools, add their text, select their language and task, and receive an answer. Our system operates on a credit basis, with each credit representing one prompt.

3. Token and Credit System

We use tokens and credits to manage and provide our services. A token is a unit of text roughly equivalent to a character, including spaces and punctuation marks. A credit represents one prompt or query on our tool.

3.1 Token Limits

Depending on the user’s plan, the input and output token limits vary as follows:

White Dwarf Monthly Plan: Each prompt is limited to 1000 tokens input and 1000 tokens output.
Blue Giant Monthly Plan: Each prompt is limited to 2000 tokens input and 2000 tokens output.
Red Giant Monthly Plan: Each prompt is limited to 3000 tokens input and 3000 tokens output.
White Dwarf Yearly Plan: Each prompt is limited to 4000 tokens input and 2000 tokens output.
Blue Giant Yearly Plan: Each prompt is limited to 6000 tokens input and 3000 tokens output.
Red Giant Yearly Plan: Each prompt is limited to 10,000 tokens input and 4000 tokens output.

The AI system is designed to handle prompts up to the specified token limits, with the ability to generate responses within the corresponding output limitations. However, it is important to recognize that not all responses will necessarily reach these maximum limits. The length and detail of AI-generated responses are influenced by several factors, including but not limited to: the complexity of the query, the specificity and clarity of the input text, and the contextual information required to provide a meaningful and coherent response. As such, users should be aware that while the AI strives to deliver comprehensive answers, the output may vary based on the aforementioned conditions.

3.2 Credit System

The credit system facilitates interaction with the Discourse Analyzer AI Toolkit. Each credit represents a prompt of up to 500 tokens, comprising your question and the AI’s response. Thus, a larger interaction, say, 600 tokens, would consume two credits. The more credits you have, the more expansive and detailed the questions you can ask. Each interaction with the system consumes credits based on its length in tokens. Hence, a substantial credit balance enables you to delve deeper into text proofreading, ensuring your content is articulate, concise, and free of errors. Credits are essentially your passport to limitless learning opportunities with the Discourse Analyzer AI Toolkit.

3.3 Credit Allocation and Usage

We offer different plans to accommodate various users’ needs. Users can earn extra credits through activities such as registration, daily logins, publishing questions, approved answers, and referrals.

If a user exhausts their monthly credit allocation, they can purchase additional credits. These credit packs are exclusively available for users with an active subscription.

3.4 Credit Rollover and Reset

Unused credits will roll over to the next month provided that the subscription is active and renewed timely. However, credits are not cumulative for free users and reset to zero each week. If a subscription is not renewed or cancelled, all remaining credits will be reset to zero.

4. Subscription Plans

We offer three subscription plans: White Dwarf, Blue Giant, and Red Giant. Each plan comes with a unique set of features, token limits, and monthly credits. Users can upgrade or downgrade their subscription plan at any time via the account settings.

White Dwarf Plan: This plan is ideal for users with moderate needs, offering balanced token limits and credits suitable for standard usage.
Blue Giant Plan: Designed for users requiring higher capacity, the Blue Giant Plan provides increased token limits and additional credits, making it suitable for more intensive use cases.
Red Giant Plan: Our most comprehensive plan, the Red Giant Plan, is perfect for heavy users, offering the highest token limits and the most monthly credits for extensive usage.

We offer both yearly and monthly subscription options for each plan.

Yearly Plan: The yearly plan offers enhanced value by providing 200 additional credits each month across all plans. This option is ideal for long-term users who prefer to pay annually and benefit from extended features, including longer input and output token limits. By committing to a yearly plan, users can enjoy consistent performance and access to the highest level of service.
Monthly Plan: Pre-selected on our pricing page (https://discourseanalyzer.com/pricing/), the monthly plan is perfect for short-term projects or for users who want to try the tool without a long-term commitment. This flexible option allows users to experience the full range of features and capabilities on a month-to-month basis, making it easy to adjust the subscription according to their needs.

Each plan is designed to cater to different usage levels and preferences, ensuring that all users can find a suitable option that meets their specific requirements.

5. Subscription Cancellation

Subscriptions can be cancelled after 3 days from the start date. However, any unused credits will be forfeited upon cancellation and will not be refunded. Cancellation takes effect at the end of the billing cycle.

6. Query Limitations

To ensure fair usage and maintain optimal performance, there is a limit of 2 queries per 60 seconds for all subscription plans. This limit aligns with the average time it takes for a human to read and process the results of each query, ensuring that all users have a consistent and efficient experience.

7. Support and Assistance

If you require help or have any queries, please contact our support team through the website’s contact form or email.

8. Payment and Renewal

8.1 Authorized Payment Methods

We accept payments via PayPal and major credit cards managed by PayPal.
The payment method used for transactions must belong to the account holder. Using someone else’s payment method is strictly prohibited.
If a payment is made using someone else’s payment method, we require a written email from the payer, the one who paid, authorizing the payment. This authorization must be received prior to the transaction being processed.

8.2 Subscription Payment

Subscription payments are processed via PayPal. You must ensure that your payment details are up to date to avoid any disruption in service.
By subscribing, you authorize us to charge the applicable subscription fees to your chosen payment method.

8.3 Prohibition of Unauthorized Third-Party Payments

Each account must be paid for by the account holder using their own payment method. Third-party payments are not allowed unless we receive a written email from the payer, the one who paid, authorizing the payment. This authorization must be received prior to the transaction being processed.
Unauthorized use of someone else’s payment method will result in the cancellation of the subscription and a refund to the original payment method owner.
If a refund is issued due to the unauthorized use of a payment method, the account associated with the subscription will be investigated and may be permanently banned if fraudulent activity is confirmed.

8.4 Renewal

Subscription renewals are not automatic. This means the platform doesn’t automatically charge you, as there is no payment method linked to your account. You are entirely responsible for renewing your subscription.
You will be notified prior to the end of your current subscription period to manually renew your subscription. Renewal can be made by clicking on the PAY button of the invoice received in the email, which will lead you to the Discourse Analyzer website where you can pay for your invoice, or by logging into your account and visiting: https://discourseanalyzer.com/my-account/orders/.
Failure to renew your subscription before the expiration date will result in the termination of your service and the forfeiture of any unused credits. Renewing will keep the unused credits and add to them the credits of the renewal, depending on the plan you choose.

8.5 Dispute Resolution

If you believe there has been an error or unauthorized transaction, please contact us immediately at [email protected]. We will investigate and resolve disputes promptly, keeping you informed throughout the process.
Unauthorized use of payment methods will be thoroughly investigated. If fraudulent activity is confirmed, appropriate actions, including refunds, cancellations, and account bans, will be taken.

9. Overdue and Suspension Policies

An overdue period of 3 days and a suspension period of 5 days apply. If a subscription is overdue or suspended, email reminders will be sent according to the set schedule. If a subscription ends, all remaining credits will reset to zero.

10. Email Notification Settings

We will send reminder emails as per the following schedule:

Manual Payment Reminder Email: 3, 2, 1 days before due date
Overdue Reminder Email: 1, 2, 3 days after due date
Suspend Reminder Email: 1,2,3 days after due date
Expiry Reminder Email: 3,2,1 days before expiry

11. User Responsibilities and Responsible Use

By using this website, you agree to the following responsibilities:

a) Maintain the authenticity of your profile: Your user profile should reflect your true identity. We reserve the right to delete any profile we determine to be fake in our attempt to prevent fraud and build a community of authentic researchers, experts, and students.

b) Use of the Q&A system: You are allowed and encouraged to use our Q&A system. However, when submitting questions, please ensure they are necessary, clear, and contribute positively to the community. The system is designed to reward you with 1 credit for each of the first 3 questions you submit daily. Questions beyond this limit will not be awarded additional credits. We urge you to use this feature responsibly and avoid submitting inappropriate or irrelevant content. Any misuse may lead to penalties or restrictions on your account.

c) Answering questions: You can earn 5 credits for each approved answer. We encourage you to provide relevant, well-researched, and informative content. Maintain respectful, constructive discussions and refrain from posting inappropriate or offensive content. Await patiently for your answer to be approved and always adhere to our community guidelines.

d) Proper use of the tool: You agree to use the tool as intended. Any form of fraud, racism, sexism, or violence is strictly prohibited. We reserve the right to terminate your account at any time if we suspect misbehavior.

By using this website, you agree to the following responsibilities:

e) Responsible Use: You agree to use our website only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website. Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.

12. Binding

By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and Conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.

13. Electronic communication

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.

14. Intellectual property

We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.

14.1 All the rights are reserved

Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).

Notwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.

16. Third-party property

Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites that are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

17. Registration

You may register for an account with our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.

After account termination, you will not attempt to register a new account without our permission.

18. Potential Service Interruptions During Updates

Definitions and Scope: Service interruptions refer to periods when the Service or its components may not function as designed. These disruptions can occur during or immediately after scheduled updates, maintenance tasks, or software upgrades, potentially affecting service availability and performance. These interruptions may persist if we are not promptly made aware of them.

Reporting Procedures: Should you encounter any disruptions, please report them immediately through our dedicated support channel https://discourseanalyzer.com/contact-us/. Provide as much detail as possible, including the time of the incident, the services affected, and any error messages received.

Expected Response: We commit to acknowledging reported issues within 24 hours and strive to resolve reported problems swiftly and effectively.

Compensation Policy: In the event of a confirmed service disruption affecting your user experience, we offer the following gestures of goodwill:

Active Subscribers: In response to confirmed service interruptions, active subscribers may choose one of the following compensations:
- Receive additional credits and an extended subscription period to offset the inconvenience.
- Request cancellation and receive a full refund (the full amount of the subscription for the current month) or a partial refund, depending on the duration of the service interruption and its impact on your ability to use the service effectively.
Non-Subscribers: Gain a free one-month subscription.

Limitations: Compensation is only available for disruptions directly caused by our actions during or after updates and maintenance. Disruptions outside our control, such as those resulting from internet service provider issues or natural events, are not eligible for these compensations.

Legal Disclaimer: While we strive to minimize interruptions, especially during or after scheduled updates, maintenance, or upgrades, they may still occur. Our liability for disruptions directly resulting from these activities is limited. Compensation, if any, will be determined based on the specific circumstances of the service interruption, such as the inability to log in or lack of response from the service.

We are not liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the Discourse Analyzer AI Toolkit. This includes, but is not limited to, loss of data, missed deadlines, or compromised academic integrity resulting from inaccuracies in analysis or delays in processing. Users involved in research, education, or professional projects should not solely rely on the toolkit for critical tasks without verification.

It is important to distinguish between service disruptions caused by updates or upgrades and the expected limitations of AI technology, such as potential inaccuracies in analyzing complex discourses or delays due to high data volumes. These limitations do not qualify as faults for which compensation is considered.

We appreciate your understanding and patience and are fully committed to resolving promptly any genuine service-related issues directly tied to our updates and maintenance. Please use the Discourse Analyzer AI Toolkit in accordance with its intended purpose and within the capabilities of AI technology.

19. Cancellation and Refund Policy

We provide a cancellation and refund policy for users within the first 7 days of subscription. If, for any reason, you wish to cancel your subscription within this period, please contact us at your earliest convenience. You may reach out to us via our contact page or directly at [email protected].

When requesting a cancellation, your cooperation is required. We do not proceed with immediate cancellation; instead, we seek confirmation and may offer assistance to resolve any issues you may have encountered. Should you decide to cancel within the 7-day period, you are not obligated to provide explanations, but we do require confirmation of the cancellation. If you prefer not to go through the confirmation process, you may directly access your account and view your subscription at https://discourseanalyzer.com/my-account/sumo-subscriptions/, cancel your subscription, and then send an email within the 7-day time frame. Please note that the cancellation option in your account becomes available only after 3 days from the subscription commencement.

Refunds are only available if the user has not consumed more than 10% of their allocated credits. If you determine that the service does not meet your expectations or needs, it is essential to cease the use of your credits immediately and notify us of your intention to cancel. If these conditions are met, and the cancellation is processed, we will proceed with the refund. Upon completion, we will reply to your email informing you of the refund.

We prioritize your satisfaction and strive to process all valid refund requests promptly. Your understanding and cooperation in adhering to this policy will ensure a smooth transaction for both parties.

20. Content posted by you

We may provide various open communication tools on our website, such as blog comments, blog posts, forums, message boards, ratings and reviews, and various social media services. It might not be feasible for us to screen or monitor all content that you or others may share or submit on or through our website. However, we reserve the right to review the content and to monitor all use of and activity on our website, and remove or reject any content in our sole discretion. By posting information or otherwise using any open communication tools as mentioned, you agree that your content will comply with these Terms and Conditions and must not be illegal or unlawful or infringe any person’s legal rights.

21. Idea submission

Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

22. Termination of use

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

23. Warranties and liability

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:

this website or our products or services will meet your requirements;
this website will be available on an uninterrupted, timely, secure, or error-free basis;
the quality of any product or service purchased or obtained by you through this website will meet your expectations.

Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.

The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.

Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

24. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.

We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.

25. Accessibility

We are committed to making the content we provide accessible to individuals with disabilities. If you have a disability and are unable to access any portion of our website due to your disability, we ask you to give us a notice including a detailed description of the issue you encountered. If the issue is readily identifiable and resolvable in accordance with industry-standard information technology tools and techniques we will promptly resolve it.

26. Export restrictions / Legal compliance

Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of Algeria.

27. Assignment

You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.

28. Breaches of these Terms and conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.

29. Force majeure

Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.

30. Indemnification

You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.

31. Waiver

Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

32. Language

These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.

33. Entire agreement

These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Sid Ahmed KHETTAB in relation to your use of this website.

34. Updating of these Terms and conditions

We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.

35. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of Algeria. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Algeria. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

36. Contact information

This website is owned and operated by Sid Ahmed KHETTAB.

You may contact us regarding these Terms and Conditions through our contact page.